Guidance materials have been developed by the Australian Competition & Consumer Commission (ACCC), as the Digital ID Regulator, to:

  • assist organisations in lodging a valid application for approval to participate in the AGDIS
  • assist approved AGDIS entities in understanding their ongoing obligations under the Digital ID legislation.

AGDIS application workflow diagram

A flow chart showing the Australian Government Digital ID system (AGDIS) approval process. The chart is divided into two sections. The top section outlines the process managed by the Office of the System Administrator (OSA) and presents five sequential steps related to an entity applying to participate in the Australian Digital ID system or to vary conditions on its approval. The bottom section outlines the process managed by the Digital ID Regulator (The Regulator) and also presents five sequential steps related to the same application workflow. These two flows are separate but flow in parallel with each other. At the centre of the chart is a box stating: “Entity intends to apply to participate in the Australian Digital ID system or vary conditions on its approval”. The OSA process: Step 1: To apply to participate in the AGDIS or add a new service, the entity submits a Registration of Interest webform to the Office of the System Administrator; for applications involving restricted attributes, the entity emails the Office of the System Administrator (AGDIS.ADMINISTRATOR@servicesaustralia.gov.au). Step 2: The Office of the System Administrator coordinates onboarding governance and configuration requirements. Step 3: The entity is deployed to the Digital ID Exchange test environment (onboarding deployment typically takes 6–8 weeks). Step 4: The entity completes testing (allow approximately 8–12 weeks). Step 5: The Office of the System Administrator advises the Digital ID Regulator on the entity’s readiness to participate in the AGDIS. The Regulator process: Step 1: The entity emails the Digital ID Regulator (DigitalIDRegulator@accc.gov.au) to express interest in applying or varying approval conditions. Step 2: The Digital ID Regulator provides a secure link for the entity to submit its application. Step 3: The Digital ID Regulator assesses the application (assessment typically takes a minimum of 8–10 weeks). Step 4: An arrow connects Step 5 of the OSA box to this step -The application is finalised. A decision cannot be made until testing is complete and readiness advice has been received. Step 5: The Digital ID Regulator makes a decision.

 

Applying for approval

Download: Applying for approval: Guidance for organisations seeking to become approved in the Australian Government Digital ID System PDF.

The purpose of this guidance is to:

  • assist organisations that are interested in applying for approval to participate in the AGDIS with lodging a valid application for approval
  • outline the legal framework governing Australia’s Digital ID System, and how the ACCC assesses applications for approval
  • provide information for already approved participants in the AGDIS on how to add, vary or revoke conditions and/or vary, suspend or revoke approval to participate in the AGDIS and includes an overview of compliance obligations.

Obligations of approved entities

The purpose of this guidance is to:

  • assist entities that have been approved to participate in the AGDIS in understanding their ongoing obligations under the Digital ID legislation
  • explain the processes for applying for, or notifying the ACCC, the Digital ID Regulator of, changes to their AGDIS approval
  • explain the ACCC’s approach to promoting compliance with the Digital ID legislation and its powers as the Digital ID Regulator.

The ACCC may update these guidance documents periodically. Organisations should ensure they are reading the latest version by checking the version number within the PDF.

The ACCC’s guidance does not replace the requirement for applicants and approved entities to have a full understanding of the Digital ID legislation.

Voluntariness obligation for entities in the AGDIS

Download: Voluntariness obligations in the AGDIS PDF.

The purpose of this guidance is to:

  • inform participating relying parties on their obligations under section 74 of the Digital ID Act
  • explain the limited circumstances in which an exception to the voluntariness obligation may apply
  • explain the circumstances under which an exemption to voluntariness may be granted.

Internal review of Digital ID Regulator decisions

Download: Internal review of Digital ID Regulator decisions PDF.

The guidance provides information to entities in Australia's Digital ID System on what Digital ID Regulator decisions are internally reviewable and how to apply for an internal review.

Forms to apply, update and request changes to accreditation or approval to participate in Australia’s Digital ID System.
View forms

The Department of Finance acknowledges the Traditional Owners and Custodians throughout Australia and their continuing connection to land, water and community.