Step 2: Digital ID adoption and ICT investment approval

Purpose

Step 2 is about ensuring that there is a strong evidence base for securing funding to implement Digital ID within your organisation. 

Attaining this evidence base will help you to:

• develop a business case for Digital ID verification that you can use to secure funding
• ensure alignment with the Digital Transformation Agency's (DTA) ICT Investment Oversight Framework (IOF).

An ICT business case outlines how an implementing Digital ID into an online government service can enhance ID verification security and efficiency, as well as authentication processes for users. 

The business case will detail the total costs over the entire program lifecycle, including technology-related costs such as architecture, administration, compliance, integration, support and training.

To strengthen your ICT business case, it is important to consult within your organisation. 

You will need to:

• identify opportunities to coordinate adoption of Digital ID across your agency to maximise value
• align the investment with your agency's digital strategies, polices and system lifecycles.  

For detailed guidance on developing your business case, please consult the developing a Business Case toolkit.  

Action 1: Cost/benefit analysis

Action 1 includes completing a cost/benefit analysis and understanding the DTA investment thresholds for ICT Investment approval.

As part of the business case, you will need to undertake a cost/benefit analysis to support your ICT investment options. The Department of Prime Minister and Cabinet has created a guidance note to aid in developing a business case. Alternatively, you can use DTA's ICT business case guide or a template/guide from within your own agency.

Alongside the cost/benefit analysis, you should be aware that some ICT investments may require further action to align solutions with existing government policy for ICT investment proposals. The DTA's The Whole-of-Government Digital and ICT Investment Oversight Framework (IOF) provides a way for the DTA to support the Australian Government to manage its digital and ICT-enabled investments. The IOF applies from early planning through to project delivery and realisation of planned benefits.

For additional information, please refer to the DTA's Australian Government Architecture (ATA) for guidance on digital transformation. The ATA brings together a collection of digital artefacts and guidance materials that can be used to inform its users on how to align to the digital direction of government.    

Action 2: Approval of funding to adopt Digital ID

You will need approval from your internal decision-makers and necessary oversight bodies within your organisation. This process may involve preparing compliance documentation to:

• demonstrate that the proposed ICT investment is consistent with government policies
• outline projected benefits
• detail strategies for managing risks.  

Note: This project will require risk management and governance processes. These should be developed in line with your agencies’ policies and procedures.

Outcome

To complete an ICT business case and secure approval for funding to adopt Digital ID.

Getting support or providing feedback  

If you need support and advice for Step 2, contact the DTA's ICT procurement team. You can also contact your agency's internal ICT procurement area.

To provide feedback on this step, please contact us.