First Assistant Secretary, Digital ID and Data Policy Division at the Department of Finance, John Shepherd joined Managing Director of Connect ID Andrew Black and AP+ host Dave Ellett to take a deep dive into what trust means in the Digital ID world, how to build trust with Australians and what are some of the main blockers to trust.
“...[services and businesses] have always erred on the side of keeping more [data] rather than less, data storage has been pretty cheap, or has become cheaper over time as well. But if I go back to my first point about what really inspires trust and what trust means to me... [it's] putting the citizen at the centre... you continue to think about people and ease, as well as that [data] minimization principle.” – John Shepherd, First Assistant Secretary, Digital ID
Listen to the AP+ podcast episode (external website) or read the episode transcript.
