Digital ID Videos
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What is Digital ID
A man stands in a kitchen. The man looks friendly and starts to speak. Upbeat background music plays.
Speaker: What is Digital ID and how can it make your life easier and safer both on and offline?
The background transforms into a digital world with icons.
Speaker: Digital ID isn't new. Millions of people have already set up a digital ID with the Australian Governments’ app since 2019.
With Digital ID, there are no new numbers or documents. It's a secure way to verify your ID with a service you want to access, and it stops the need to repeatedly share your details.
It's a smarter way to verify who you are using an app on your smart device.
Digital ID means less handing over documents, less oversharing personal information, less remembering usernames and passwords. It is voluntary.
The background transforms back into a kitchen. The man stands in the kitchen and speaks.
Speaker: If you choose to set up your Digital ID you can use and reuse it whenever you need and deactivate it anytime you want.
Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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Who can use Digital ID and is it compulsory?
A man stands in a living room. The man looks friendly and starts to speak. Upbeat background music plays.
Speaker: Who can use digital ID and do you have to have one?
The background transforms into a digital world with icons.
Speaker: Digital ID is available for people aged 15 or over who want to keep their information secure.
You don't need to be an Australian citizen to have one. Digital ID is also available to people who have a visa and it’s voluntary for individuals.
You choose whether or not to create or use one and you can deactivate it at any time.
And don't worry if you can't or don't want to use digital ID, you won't be left behind. Government services for individuals that are part of the Australian Government Digital ID System will continue to offer other ways to verify your ID to access those services.
A secure digital ID is just another option for proving who you are online.
The background transforms back into a living room. The man stands in the living room and speaks.
Speaker: Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How does Digital ID work?
A woman stands in a house. The woman looks friendly and starts to speak. Upbeat background music plays.
Speaker: So, how does Digital ID work?
It starts with choosing an accredited Digital ID provider (such as an app) to securely verify your ID.
The background transforms into a digital world with icons.
Speaker: Currently, proving who you are often means sending copies of your ID documents, and possibly having your personal information be stolen in a data breach.
Digital ID changes that.
Here’s how it works: You enter the details of your ID documents, just once, to an accredited Digital ID service provider. Your details are verified digitally with the issuing agencies—such as checking your driver’s licence with state and territory records or your passport with the Passport Office.
The background transforms back into a home. The woman stands in the house and speaks.
Speaker: Once verified, your Digital ID is created, encrypted, and protected.
You can use it again and again to access online services such as doing your annual tax return or setting up your access to claim back childcare costs online.
To find an accredited provider head to www.digitalidsystem.gov.au/digital-id-registers
Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How can Digital ID benefit me
A man stands in a lounge room. The man looks friendly and starts to speak. Relaxed background music plays.
Speaker: Digital ID isn't just about security.
The background transforms into a digital world with icons.
Speaker: It's also about convenience.
With Digital ID logging into services is quicker, simpler, and more secure.
Cut back on usernames, passwords, or delays in processing applications.
For example, when requesting a tax file number the process can take as little as just ten minutes, instead of 28 days.
Or you could use your Digital ID to complete a digital statutory declaration online without needing to have it witnessed.
Once set up, you won't need to upload or send copies of your driver's licence, passport or other IDs.
You can verify your identity quickly and securely, or from your device.
Even if your physical documents are lost or damaged.
Your Digital ID stays with you, allowing verification anywhere, any time, whether it home, while traveling, or after hours when offices are closed.
The background transforms back into the living room. The man stands in the living room and speaks.
Speaker: This flexibility gives you greater convenience and access to services no matter where you are.
Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How to choose an ID provider
A woman stands in a house. The woman looks friendly and starts to speak. Upbeat background music plays.
Speaker: Choosing the right Digital ID provider is essential for ensuring your ID stays secure and private.
The background transforms into a digital world with icons.
Speaker: When selecting an ID provider, start by considering the services you need to access. Different services have varying ID requirements and providers may offer different Digital ID strengths, so select one that meets your needs.
Some providers will display the Digital ID Trustmark, which indicates they are accredited and handle data securely in line with government set standards. These providers follow strict privacy safeguards, ensuring your Digital ID cannot be used for profiling or marketing purposes. They require your consent for collecting and sharing personal information.
Once chosen, the provider will help you set up and manage your Digital ID so it is ready to use for simple, online verification.
The background transforms back into a home. The woman stands in the house and speaks.
Speaker: A secure Digital ID from a trusted provider keeps your information safe and gives services confidence that they’re interacting with the right person.
Digital ID. Secure, convenient and voluntary
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How to set up and use a Digital ID
A man stands in a living room. The man looks friendly and starts to speak. Upbeat background music plays.
Speaker: Wondering how to set up and use your digital ID?
The background transforms into a digital world with icons.
Speaker: It's easy. Just follow these simple steps.
First, choose a digital ID provider.
You can find a list of providers who meet government set standards at this website address.
Website on screen reads: digitalidsystem.gov.au
Speaker: Follow their instructions, which could be downloading their app from the App Store or Google Play.
Then follow the prompts to enter your details.
You will set up your Digital ID to either a basic, standard, or strong level, depending on what service you're accessing and the level of security needed.
The higher the level needed, the harder it is for someone to pretend to be you.
For example, you don't want to make it easy for someone to access your personal accounts.
For a standard Digital ID, you need to verify at least two documents, like a driver's license and a Medicare card
To create a strong Digital ID you'll also use biometric verification simply by taking a selfie. And once verified, your photo is deleted unless you say otherwise.
After your details are confirmed, you can start using your Digital ID.
Simply go to the service you want and follow the prompts.
The background transforms back into a living room. The man stands in the living room and speaks.
Speaker: Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How does Digital ID protect me and will it reduce fraud
A man stands in a kitchen. The man looks friendly and starts to speak. Relaxed background music plays.
Speaker: When you use a Digital ID, your privacy and security a top priorities.
The background transforms into a digital world with icons.
Speaker: When you hand over copies of your ID documents to various organisations you risk data theft and falling victim to identity crime.
Digital ID streamlines and safeguards the process.
Secured with encryption your information is private and protected.
Once you've verified your ID with a Digital ID provider, you can use your Digital ID to share only the information that service needs.
Typically, your name, date of birth, and email address.
This significantly reduces the number of places your personal information is stored, and therefore the risk of personal information being stolen.
Some Digital ID providers are accredited to meet government set standards, and they display a trustmark.
These providers adhere to strict privacy and security standards.
They cannot use your data to profile you or use and sell you data for marketing purposes.
They must comply with regulations to protect biometrics and personal data, with breaches subject to penalties.
The background transforms back into the kitchen. The man stands in the living room and speaks.
Speaker: All of this is backed by privacy and security safeguards in the Digital ID Act 2024.
Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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What is the Digital ID Trustmark?
A woman stands in a house. The woman looks friendly and starts to speak. Upbeat background music plays.
Speaker: What is the Digital ID Trustmark?
It’s important to know that your Digital ID provider is trustworthy. That’s where the Digital ID Trustmark comes in.
The background transforms into a digital world with icons.
Speaker: The Trustmark is a stamp of approval for providers who meet rigorous standards for privacy, cybersecurity, fraud control and more. It provides transparency by showing which services come with the safeguards we all expect.
Digital ID Providers displaying the Trustmark have gone through a strict accreditation process, so you know they’re legitimate and safe to use. You can also find a list of accredited providers on the Digital ID Accredited Entities Register, which is regularly updated for added peace of mind.
When you see the Trustmark, you can be confident that your personal information is being handled securely and responsibly.
Look for the Digital ID Trustmark for assurance that your data is in safe hands.
The background transforms back into a home. The woman stands in the house and speaks.
Speaker: Digital ID. Secure, convenient and voluntary
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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What is Digital ID legislation
A man stands in a kitchen. The man looks friendly and starts to speak. Upbeat background music plays.
Speaker: The Digital ID Act 2024 is a law that has strong privacy safeguards for people creating and using digital IDs from accredited digital ID service providers.
The background transforms into a digital world with icons.
Speaker: These safeguards build on existing protections in the Privacy Act, with penalties for accredited providers if they fail to protect your privacy and security.
An accredited provider is a Digital ID provider that has shown it meets government set standards for privacy, security, accessibility, usability and more.
People who use these accredited providers to create and use a Digital ID can have confidence knowing that their personal information is private, safe and secure.
The Digital ID legislation strengthens the existing voluntary accreditation scheme for Digital ID service providers, establishes the Digital ID Regulator, which strengthens the governance for Digital ID, enables the Australian Government to partner with states, territories and the private sector to create a better experience for all Australians who would like to use a Digital ID.
Legislation makes Digital ID even more secure by strengthening privacy safeguards and ensuring independent oversight of Digital ID providers.
You can be confident your personal information remains safe now and into the future.
The background transforms back into a kitchen.
The man stands in the kitchen and speaks.
Speaker: Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How does Digital ID help business?
A woman stands in an office. The woman looks friendly and starts to speak. Upbeat background music plays.
Speaker: Digital ID is a game-changer for Australian businesses.
If you own or run a business, Digital ID could mean you no longer need to store large amounts of sensitive customer information.
The background transforms into a digital world with icons.
Speaker: This reduces the risk of data breaches and cuts down on the costs associated with data security.
Digital ID simplifies the ID verification process, helping Australian businesses to minimise data collection and reduce transaction costs. By using an accredited Digital ID service that has already verified your customer’s identity documents, you could avoid handling sensitive information and the risks of ID storage and theft.
By adopting Digital ID, you enhance customer trust and protect your reputation from the negative impacts of data breaches. This approach not only speeds up service delivery but also aligns with the latest security regulations.
The background transforms back into an office. The woman stands in the office and speaks.
Speaker: For Australian businesses, Digital ID offers a strategic advantage—boosting security, increasing efficiency, and reducing liability. It’s a win-win: better protection for your customers and smoother operations for your business.
Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.
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How could Digital ID be used in the future
A man stands in a living room. The man looks friendly and starts to speak. Upbeat background music plays.
Speaker: The possibilities for Digital ID are endless. It could become a nationwide solution used across various sectors of our economy, making life simpler and more secure for those who would like to use it.
The background transforms into a digital world with icons.
Speaker: Imagine verifying your identity with a single secure Digital ID when starting a new job, hiring a car or making hotel reservations.
You could check in at airports.
Prove you're over 18 at bars, clubs or liquor stores and even open a new bank account or apply for home loans, all without sharing unnecessary personal information.
Digital ID could also streamline application for phone plans, rentals and many other services, making transactions faster and safer.
And don't worry if you can't or don't want to use Digital ID you won't be left behind.
Government services that are part of the Australian Government Digital ID System will continue to offer other ways to verify your ID to access those services.
The background transforms back into a living room. The man stands in the living room and speaks.
Speaker: Digital ID. Secure, convenient and voluntary.
The video ends with the Australian Government crest with “Australia’s Digital ID System” next to it. A link to www.digitalidsystem.gov.au displays on the bottom of the screen.